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What a great firm to deal with. Even get a phone call to let you know your goods are on the way. My lens was about the best price that I could find & it arrived well within the 5 working day window. Well done hdewcameras & many thanks.
The EF 100-400mm IS II USM lens is truly beautiful to use. My main use is wildlife, sports and some types of landscape images. It is sharp and accurate and focusses well even at f8 when using an 1.4 extender. Its light enough to carry and (while using setting 1 image stabilisation) hand-hold-able down to surprisingly slow shutter speeds - even when used with the extender.
Using it with a light-weight monopod means I don’t need to carry a tripod. I like the variable tension ring which stops the lens changing focal lengths while you are carrying it around.
One improvement I can suggest is that the tripod mounting flange, while perfect for mounting and balancing the rig on a tripod or monopod, could be a little longer and deeper - so you could get more than two or three fingers under it while using it as a carrying handle, but this is a minor quibble.
About HDEW: After a small test purchase (binoculars) I first bought a Canon 80D and then the Canon EF 100-400mm lens. HDEW Cameras' service was great. They promptly and accurately answered emails and phone calls. All items ordered arrived within the specified delivery time.
As I haven’t had any problems with the four bits of kit I have purchased from HDEW I can’t make any comments about repairs or warranty service!