HDEW Cameras & Computing - Value You Can Trust

From Paul Clementis, Director

HDEW started out 30 years ago in 1993 as a small high street electrical shop in Wallington, Surrey, selling electrical appliances to the local community. From the very first day, we had to offer exceptional value for money and work harder than our competitors to survive and prosper.

We still have the same values today. From four shops, we transferred our business to the internet and strive to always offer great prices while maintaining high levels of down to earth service...before, during, and after the sales transaction.

We have an enviable level of repeat customers which we feel speaks to our quality of service, price offering and how easy we are to deal with. First-time buyers are often surprised that they are saving money but also getting human and attentive service from our sales staff. After one stress-free experience they come back again and again. Take a look at our reviews on Trustpilot and you can see the experience that we offer reflected there.

High Value Purchases need your Confidence in us

We sell a lot of high value products. You need to have confidence that you are doing the right deal with the right company.

You can pay a deposit and collect from our offices which we know is popular with our first-time buyers spending a substantial sum. You can talk to us by phone or by email, making use of our team’s knowledge of cameras and computers. We don’t have rigid sales techniques to steer you to buy and only buy. All our people have their own phone or email style and their only rules are not to press for a sale and not to promise something they can't deliver.

We keep you informed of progress after you have ordered and our delivery process is first rate using reliable couriers. Again, it makes a difference when you can get a rapid update on delivery lead-time from our staff by phone or email should you need it.

In addition, if something was wrong with the package delivered or a fault developed with the product you can be safe in the knowledge that our after sales service is quick, fair and a priority for us and our suppliers.

HDEW as Suppliers Agent

With the move to online trading, HDEW adapted its business model by launching this website over 15 years ago. We have also broadened our product range by offering a sourcing service as a disclosed agent for Plemix, Hong Kong, who work with suppliers in the Far East to provide products for us to sell. When you buy through this sourcing service, you are buying direct from Brookvale Trade with HDEW Cameras acting as agent. 

It's Not Rocket Science!

I don’t know about you, but I am constantly surprised how difficult it is to communicate with companies of all shapes and sizes. Banks, Doctors, Dentists, Online retailers etc. For us, it's simple. People in our sales team like Aaron, Harry and Denis are there for you to talk to and they will look after your transaction from start to finish and beyond if something goes wrong.

That’s it from us.
Put your trust in the HDEW team and we will deliver.

We’re here so contact us

Unit 2, Sutton Business Park
Restmor Way

Call Us: 0208 669 5668 
Email: sales@hdewcameras.com

Office Hours:                                      Collection Hours:
Mon - Fri 10am to 5pm                          Mon - Fri 10.30am - 4.30pm (must be pre booked)